High-Speed
Connectivity Services

Simple and Reliable Internet Provider for Your Business

[01] connectivity
Flexible and high-performance connectivity solutions with nationwide coverage and 24/7 support. Our services include fiber, copper, and microwave links, ensuring high availability and symmetric data rates with guaranteed bandwidth. Additionally, we provide comprehensive monitoring and SLA guarantees to maintain the finest service quality for your business needs.
[02] solutions
CONNECTIVITY | SYNAPSECOM

Flexible Connectivity

Fiber optical, copper circuits, or microwave links based on your needs, delivered on Ethernet interface.
HIGH AVAILABILITY | SYNAPSECOM

High Availability

Options for primary-backup configurations or single physical routes.
COVERAGE | SYNAPSECOM

Comprehensive Coverage

Nationwide service through strategic partnerships for areas without fiber or copper availability.
HIGH PERFORMANCE | SYNAPSECOM

High Performance

Our expert IT team provides round-the-clock support, from routine maintenance to emergency troubleshooting. With remote hands services and proactive monitoring, we ensure your systems stay operational while you focus on your core business.
[03] connections

Our datacenter boasts robust connections
with leading providers

NOVA | SYNAPSECOMVODAFONE | SYNAPSECOMGRID | SYNAPSECOMOTE | SYNAPSECOMVESTITEL | SYNAPSECOMCOGENT | SYNAPSECOMHURRICANE ELECTRIC | SYNAPSECOM

We are also linked to the GRIX-THES exchange and feature fiber and multiple 100G interconnections to the Balkan Gate, ensuring high-speed and reliable connectivity.

These extensive partnerships enhance our network resilience and performance, providing our clients with superior service and seamless data transfer capabilities.

[04] quality

Our SLA guarantees service quality, defining technical parameters and availability.

If service quality or availability drops below agreed levels, penalties will be imposed to compensate the customer, as detailed in the framework agreement.

  • Service availability
  • Delivery delays (total unavailability only)
  • Packet loss
  • Round Trip Delay (RTD)

Synapsecom provides 24/7 NOC support, staffed by experienced engineers to monitor and address service issues.

[05] protection

Ensuring the availability and resilience of your online infrastructure is a core priority at Synapsecom.

Our DDoS protection services are built to safeguard your business against volumetric and application-layer attacks, minimizing disruptions and maintaining service continuity.

With advanced mitigation technologies and real-time traffic analysis, we proactively identify and neutralize malicious activity without impacting legitimate user access.

At Synapsecom, we help businesses maintain uptime, customer trust, and operational continuity - even in the face of evolving cyber threats.

[06] discover
24/7 | SYNAPSECOM

24/7 ICT
& Infrastructure Monitoring

Monitoring customer equipment alerts at various locations including SNC-1 Thessaloniki, SNC-2 Athens, T1 SparkieDC, Telepoint datacenter Sofia, and customer facilities.
MONITORING | SYNAPSECOM

Comprehensive Monitoring

Synapsecom installs software to monitor equipment status, performing regular checks on servers, network equipment, interfaces, Layer 2 circuits, applications, websites, etc.
ALERT MANAGEMENT | SYNAPSECOM

Alert Management

NOC receives alerts in case of unavailability and notifies customers based on agreed procedures. With customer permission, technicians can take necessary actions to restore service, billed as per the Technical Support price list.
special terms
[07] experience

Experience the power of Synapsecom’s connectivity services today.