Connectivity Services
Solutions
Dark Fiber
& Metro Ethernet
Tier 1 ISP
& IXP Peering
Cross-Connects
& Cloud Access
BGP Routing
& IP Transit
Strategic Benefits
Carrier-Neutral Ecosystem
Ultra-Low Latency
Scalable Bandwidth
Cloud-ready Architecture
Redundant Paths
Seamless International Connectivity
Robust Datacenter Connections
Our datacenter boasts robust connections
with leading providers
We are also linked to the GRIX-THES exchange and feature fiber and multiple 100G interconnections to the Balkan Gate, ensuring high-speed and reliable connectivity.
These extensive partnerships enhance our network resilience and performance, providing our clients with superior service and seamless data transfer capabilities.
Service Level Agreement
Our SLA guarantees service quality, defining technical parameters and availability.
If service quality or availability drops below agreed levels, penalties will be imposed to compensate the customer, as detailed in the framework agreement.
- Service availability
- Delivery delays (total unavailability only)
- Packet loss
- Round Trip Delay (RTD)
Synapsecom provides 24/7 NOC support, staffed by experienced engineers to monitor and address service issues.















